Case Study: Managed Network Service

Situation: A leading residential siding company has multiple offices in Atlantic Canada, as well as in Quebec. Each of their office locations had separate databases and computer resources, which meant accounting data was isolated to each individual site. Their overall IT cost modeling was difficult because each office has a different IT infrastructure. In order to consolidate information centrally, every location needed to back up and send data separately to the main office. The major administrative bottleneck was in extracting, pooling and delivering data from different office sites to the central processing center. They were in need of a centralized server, which could host their accounting software. Such a project would have required a new server, as well as software and workstations upgrades.

Solution: InnovaNET Solutions Inc. provided a managed network service to the client, spreading across their office locations. All employees have access to the corporate software hosted through InnovaNET servers. Confidential information is accessible to only privileged employees. In addition, temporary access has been provided to administrators, suppliers and remote employees upon request. On-site and off-site back-up facilities have been provided for data integrity and efficient disaster recovery. A cost effective and customized solution was delivered to the client that enhanced security, stability, and speed at a fraction of their traditional IT costs.

Result: By integrating the InnovaNET network design into the core business, our customer did not require software/hardware upgrades, which completely eliminated downtime and maintenance costs. The transition to new software system was quick and painless, and did not affect daily business activities. Software resources are currently administrated and backed up centrally, without employee intervention. A stable and efficient network system, as well as onsite support through InnovaNET Solutions Inc. has prepared the company for new business opportunities such as web-services and e-commerce.